Refund Policy

1. 7-Day Money-Back Guarantee

We want you to be confident in using ClipBake. We offer a 7-day money-back guarantee for all first-time purchases of our paid subscription plans (Creator or Studio).

2. Refund Eligibility Criteria (Fair Use Rule)

To prevent platform abuse, bulk scraping, and temporary export exploitation, refunds within the 7-day window are subject to our fair use threshold:

If your account has performed more than 3 exports during the 7-day period, the Service is considered substantially utilized, and the purchase becomes non-refundable.

3. Subscription Renewals

The 7-day money-back guarantee applies exclusively to your initial subscription purchase. Recurring monthly or annual renewal charges are non-refundable. If you do not wish to renew your subscription, you must cancel it prior to your next billing renewal date.

4. How to Request a Refund

If you meet the eligibility criteria and wish to request a refund within 7 days of purchase:

1. Send an email to our support team at [email protected].
2. Include your account email address and your payment transaction ID / receipt number.
3. Our team will verify your export usage and process eligible refunds within 5-10 business days back to your original payment method (Stripe, LemonSqueezy, or credit card).

5. Subscription Cancellations

You can cancel your subscription auto-renewal at any time directly from your account workspace settings. Upon cancellation, you will retain full access to your paid features and Ingredients until the end of your current paid billing period. No further charges will be incurred.